Who can use a wiki? More people than you realize
Colin White featured the Avenue A | Razorfish Wiki in an article for the Business Intelligence Network. In discussing web 2.0 technologies and how they can be used in collaborative workspaces, Colin highlights our wiki and compares it to Accenture’s more traditional knowledge management system. To quote,
“As the Avenue A | Razorfish portal demonstrates, Web 2.0 technologies offer a powerful and alternative approach to building and deploying portals and their associated workspaces. Web 2.0 is here to stay, and IT organizations must plan for its use. At present, Web 2.0 approaches are being used by more technically focused staff such as consultants, and it remains to be seen if less experienced business users will adopt them.”
Those are kind words but I would like to point out that Wikipedia is not managed by technologists and nor are they its audience. I believe that wikis have a place in any organization and it is more a matter of the organization’s culture that determines how successful a wiki solution maybe. Wikis aren’t for everyone, but they’re certainly useful for more scenarios than you may realize.
