From E-mail to Knowledge Management
The enterprise marketplace is inundated with technology solutions that enable employees to collaborate better. But most organizations still struggle with collaboration whether it be via their intranet or through solutions like Documentum’s erooms. This is largely because most communication and collaboration continues to happen in employee email inboxes.
One company hopes to address this challenge by leveraging employee inboxes to capture and share knowledge. Kinomi Limited’s software anonymously analzyes email inboxes to extract knowledge and store it in a central database that can be searched. Solutions like these that recognize employee work habits without forcing them to change their behaviors will succeed in the marketplace.
