New York Times on Office Multitasking & Technology
A recent New York Times article discusses how office multitasking is affecting employee productivity. It talks about a study by Gloria Mark (University of California at Irvine) in which she showed how technology distractions such as email, instant messaging and telephone calls prevent employees from doing their jobs. It also discusses how future operating systems from Apple and Microsoft can ease the pain.
It’s these challenges that will be solved by the enterprise workplace when all employee productivity technologies are integrated into a single, adaptable, consistent and natural user experience.