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Forrester on Toshiba’s Extranet

Toshiba America Business Solutions struggled to deliver procurement, training, and support apps and content to a network of resellers — without spending away its margins on call center support. Its solution: a self-service dealer portal. Read the full brief at Forrester.

Posted by Shiv Singh at 4:57 pm in Trends & Commentary

This entry was posted on Tuesday, April 5th, 2005 at 4:57 pm and is filed under Trends & Commentary. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

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